Delivery of Una Storia jewellery

Gift wrapping

Your Una Storia jewelry is our center of attention.

Una Storia gift packages are prepared with care in the heart of the spa town of Vichy, in Auvergne (France).

Our artisan jeweler checks the quality of each piece of rhodium-plated sterling silver (925/1000 silver) jewelry. High-end craftsmanship, primarily Italian.

Our team then places the women's silver jewelry in individual cases, along with a gift bag and a warranty card. Everything is then securely packaged in a discreet parcel.

Colissimo delivery within 48 to 72 hours in Europe

Our French jewelry store Una Storia is pleased to deliver your rhodium-plated 925 silver jewelry via its carrier COLISSIMO, at your convenience to a parcel relay point or to your home against signature (offered in the shopping cart).

Subscribe to our Newsletter (footer of our online store) and enjoy a welcome discount valid for a few days only:

> Colissimo 48H delivery in France is free from a minimum purchase amount;
Colissimo delivery within 3 to 5 days in the rest of Europe;
Colissimo delivery methods: to a parcel collection point or with signature upon delivery to your home;

Free delivery at certain times

Sign up for our newsletter at the bottom of our website to be kept informed of our free delivery offer at certain times of the year.
When Una Storia presents limited-time promotional offers for free delivery, these offers apply exclusively to shipments to mainland France and countries of the European Union. They do not apply to deliveries to the French overseas departments and territories, namely: Guadeloupe, Réunion, Mayotte, Martinique, Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon, New Caledonia, French Polynesia, and Wallis and Futuna.

Discreet packaging

To ensure discreet and secure delivery, our Una Storia brand does not appear on your package of rhodium-plated 925 silver jewelry .

Your purchase invoice from una-storia.fr

Your purchase invoice remains archived in the " My Account " section at the top of our website. Your invoice is also available for download (PDF) in your order confirmation email. How do you access your invoice online? Using the email address you used to place your order. Still having trouble? Create an account with the email address you used to make your purchase and rediscover your order history!

How do I return my una-storia.fr package?

• Discover our returns portal .
• Returns accepted within 30 days and within 60 days during the Christmas holidays.
• We invite you to consult our General Terms and Conditions of Sale .