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UNA STORIA SERVICES
The jewellery from our French jewellery brand UNA STORIA is certified 925 sterling silver with a rhodium plating and comes with a certificate. It is covered by a 2-year warranty for all orders placed through our official online store, in accordance with our terms and conditions of sale.
CAUTION
Please be aware of fraudulent websites that imitate our official site. Please verify that our address is : una-storia.fr
DELIVERY
- In metropolitan France, Colissimo delivery is provided within 48 hours and is free on orders over €300.
- In the rest of Europe, the United Kingdom, and Switzerland, Colissimo delivery is provided within 3 to 5 days.
- Parcel pickup point or home delivery against signature.
Orders are processed from Monday to Friday until 3:30 PM (excluding public holidays).
RETURNS
You have 30 days from the date of purchase to return your order (60 days during the Christmas holiday season). The product must be returned in its original packaging, in its original, new, unworn, and unwashed condition. Click here to access the simplified return procedure if you have an account with us. Our after-sales service remains at your disposal: bonjour@una-storia.fr
Our credit card payment service is secure (PayPal in 4 installments, Visa, Eurocard/Mastercard, American Express, Apple Pay). UNA STORIA offers you the option to pay for your purchases in 3 installments thanks to the ALMA payment solution. This payment option will be suggested to you in your shopping cart.
Our jewellery store rewards your purchases on its official e-boutique: €1 = 1 point. Discover now : the loyalty and sponsorship program
UNA STORIA's rhodium plated 925 silver jewellery is carefully presented in a box with a warranty card and a gift bag. Your order is then placed in a discreet, high-quality, shock-resistant package (our jewellery brand does not appear on the package).
To preserve the shine of your UNA STORIA jewellery, we recommend that you follow these precautions: clean them regularly with a soft, dry cloth and avoid contact with water and cosmetics (perfume, soap, cream) and cleaning products. Store them in their original packaging to protect them throughout their lifetime. Our after-sales service remains at your disposal : bonjour@una-storia.fr
FRANCE: +(33)04 70 58 74 59
MONDAY TO FRIDAY (EXCLUDING PUBLIC HOLIDAYS)
FROM 9 AM TO 12 PM AND FROM 2 PM TO 4:30 PM.


2-YEAR WARRANTY. QUALITY 925 RHODIUM PLATED SILVER. 30-DAY RETURN.
Returning a product ? Edit your prepaid postage label (specify your request in the package : exchange or refund).

PAYPAL IN 4 INSTALMENTS. ALMA 2 OR 3 TIMES.
VISA, MASTERCARD, AMERICAN EXPRESS, APPLE PAY.
Let's say the second one is in good condition. This allowed me to test Una Storia's customer service. But I wouldn't have needed to exchange it. That would have been better. Let's just say it's bad luck with a product that arrives. We already have several products from this range. This is the first time there's been a problem.
I am really delighted with my purchase; the best part is that you can unscrew the clasp to attach pendants with a small bail.
The Una Storia jewellery house offers a whole collection of silver cable necklaces to adorn your neck. Discover a new variation with the 45cm rhodium plated sterling silver necklace, a timelessly modern piece that will rival your favorite chain or long cable necklace.
The classic cable necklace is nonetheless an essential piece of silver jewellery, a favorite of Una Storia. This 45cm necklace is a blank canvas in sterling silver, ready to be adorned with an Una Storia pendant that will reveal your personality. At 45cm long, this cable necklace with its ribbed link adapts to your desires, like the Pashmina wavy metal silver pendant. Embrace the parrot look by wearing your cable necklace with this pendant, paired with Una Storia's sterling silver parrot earrings for women. Add a touch of playfulness by combining this cable necklace with a sterling silver pendant for a truly stylish silver jewellery set. Your Una Storia cable necklace is made of rhodium plated sterling silver and won't tarnish on your neck like plated silver. Discover the design details of our 45cm necklace for women. Like a river of pearly beads, this sterling silver necklace for women reveals its full beauty once it adorns your neck. The quality of the 45cm Una Storia necklace is at the heart of our philosophy. This sterling silver cable necklace for women is no exception and will prove you made the right choice in trusting our jewellery. If you're looking for expert advice on wearing a silver cable choker, check out our blog post on Which Silver Choker Necklace to Choose ? Dare to be different with Una Storia jewellery.
PAYPAL IN 4 INSTALMENTS.
ALMA IN 2 OR 3 INSTALMENTS.
FRANCE: +(33)04 70 58 74 59
MONDAY TO FRIDAY (EXCLUDING HOLIDAYS)
FROM 9 A.M. TO 12 P.M. AND FROM 2 P.M. TO 4:30 P.M.