UNA STORIA SERVICES
The jewellery from our French jewellery store UNA STORIA is certified rhodium plated 925 silver and comes with a certificate. They are guaranteed for 2 years for all orders placed on our official e-boutique and according to our general terms and conditions of sale.
We draw your attention to fraudulent websites that imitate our official website and offer tempting offers. Please check that our address is: una-storia.fr
Our French jewellery store, UNA STORIA, delivers throughout Europe. In France, Colissimo delivery is guaranteed within 48 hours, and in the rest of Europe within 72 hours, for all orders placed Monday to Friday until 3:30 p.m. (excluding public holidays).
Two delivery methods are available to you :
- Colissimo at a parcel relay point ;
- Colissimo Home Delivery with signature required. The cost will be shown in your shopping cart.
You have 30 days to return your order from the date of purchase (60 days during the Christmas holidays) . The product must be returned in its original packaging, in its original condition, new, unworn, unwashed. Click here to access the simplified return procedure if you have an account with us. Our after-sales service remains at your disposal: bonjour@una-storia.fr
Our credit card payment service is secure (PayPal in 4 installments, Visa, Eurocard/Mastercard, American Express, Apple Pay). UNA STORIA offers you the option to pay for your purchases in 3 installments thanks to the ALMA payment solution. This payment option will be suggested to you in your shopping cart.
Our jewellery store rewards your purchases on its official e-boutique: €1 = 1 point. Discover now : the loyalty and sponsorship program
UNA STORIA's rhodium plated 925 silver jewellery is carefully presented in a box with a warranty card and a gift bag. Your order is then placed in a discreet, high-quality, shock-resistant package (our jewellery brand does not appear on the package).
To preserve the shine of your UNA STORIA jewellery, we recommend that you follow these precautions: clean them regularly with a soft, dry cloth and avoid contact with water and cosmetics (perfume, soap, cream) and cleaning products. Store them in their original packaging to protect them throughout their lifetime. Our after-sales service remains at your disposal : bonjour@una-storia.fr
GUARANTEE 2 YEARS QUALITY 925/1000E RHODIUM-PLATED SILVER. FREE RETURNS FOR 30 DAYS.
FRANCE: +(33)04 70 58 74 59
MONDAY TO FRIDAY (EXCLUDING PUBLIC HOLIDAYS)
9AM TO 12PM AND 2PM TO 4.30PM.
PAYPAL IN 4 INSTALMENTS. ALMA 2 OR 3 TIMES.
VISA, MASTERCARD, AMERICAN EXPRESS, APPLE PAY.