SERVICES UNA STORIA
The jewellery from our French jeweller UNA STORIA is certified 925 rhodium-plated silver and is guaranteed for 2 years for all orders placed on our Official e-boutique, the address of which will always be una-storia.fr, and in accordance with our general terms and conditions of sale. We would like to draw your attention to fraudulent sites that imitate our official site and offer tempting deals. Check that our address is indeed: una-storia.fr
Our French jeweller UNA STORIA delivers throughout Europe.
In France, Colissimo delivery is guaranteed within 48 hours, and in the rest of Europe within 72 hours, for all orders placed from Monday to Friday by 3.30pm (excluding public holidays).
Two delivery methods are available:
- Colissimo in a Parcel Relay Point;
- Colissimo home delivery with signature.
The cost of delivery will be indicated in your shopping basket.
You have 30 days from the date of purchase to return your order to us free of charge (60 days during the Christmas holidays). The product must be returned in its original packaging, in its original condition, new, unworn and unwashed. Click here to access the simplified returns procedure if you have an account with us. Our after-sales service remains at your disposal: bonjour@una-storia.fr
Our credit card payment service is secure (Paypal 4 times, Visa, Eurocard/Mastercard, American Express, Apple Pay). UNA STORIA offers you the possibility of paying for your purchases in 2 or 3 instalments free of charge using the ALMA payment solution. This payment facility will be suggested to you in your shopping basket.
UNA STORIA 925 rhodium-plated silver jewellery is carefully presented in a box with a guarantee card and a gift bag. Your order is then placed in a discreet parcel (our jewellery brand does not appear on the parcel) of high quality to resist shocks.
To preserve the brilliance of your UNA STORIA jewellery, we recommend that you follow these precautions: clean them regularly with a soft, dry cloth and avoid contact with water and cosmetics (perfume, soap, cream) and cleaning products. Keep them in their original packaging to protect them throughout their lifetime. Our after-sales service is at your disposal: bonjour@una-storia.fr
GUARANTEE 2 YEARS QUALITY 925/1000E RHODIUM-PLATED SILVER. A SERENE CHRISTMAS : FREE RETURNS FOR 60 DAYS.
FRANCE: +(33)04 70 58 74 59
MONDAY TO FRIDAY (EXCLUDING PUBLIC HOLIDAYS)
9AM TO 12PM AND 2PM TO 4.30PM.
VISA, MASTERCARD, AMERICAN EXPRESS, APPLE PAY.
SEVERAL PAYMENT SOLUTIONS: PAYPAL 4x, ALMA X2 OR X3